Rise Science · B2C · sleep and energy app
Rebuild the app's onboarding as a web funnel
Didn't work in two tries, 'not even close'; project parked
What they did
What happened
- Stage
- post-launch, scaling paid acquisition
- Effort
- Two builds about six months apart in 2022
In their words
Why Web Onboarding Should Sell The Problem, Instead Of The Solution – Leon Sasson, Rise Science
Leon Sasson… around end of '21, early 2022 when the whole IDFA, ATT, scan period of time that it kind of wrecked everything for everyone. So it was a time of people really, and us too, freaking out about, "All right, what's the future? Is mobile marketing dead?" Because for a few months, it was totally dead. And the obvious first order thing to do was, like, "All right, let's do web funnels." And that was early 2022. So you sort of tried that a few times.
Leon SassonAnd back then, I would say there were some large players in the space doing it. It was more e-commerce, but you still had some... Maybe Noom was the biggest web funnel at the time, I believe so. I'll start with everything that wasn't working. So we did that for a while, and we were like, "All right, we need to figure out web." And I was pretty naive, "Hey, let's rebuild our app onboarding in web." That's kind of, "All right, let's do that." We did that, didn't quite work. Did that again maybe six months later, we just couldn't get it to work, not even close.
Leon SassonAnd we kind of gave up, and we sort of scratched it as, "Hey, our app relies too much on healthcare data, and all these cool features that are deep integrations on your phone. So maybe that's why it doesn't work on web, because we don't have your healthcare data, and we don't have all these sort of deep integrations with your wearables, and your sleep schedule and all of that." So we sort of parked that project, and also at that point, all the …
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More from this episode
- On the web, help visitors see their problem before pitching the appFounder calls it super promising after hundreds of iterations; no numbers
- Test each ad in both web-funnel and app-install campaigns, separatelyAds that flopped for app installs sometimes win on web, and vice versa
- On the web, charge half price for the first month instead of a free trialTested better than free trials; ads stop finding people who cancel at once
- Push monthly and quarterly plans on the web instead of annualFounder says web needs different packaging; no numbers
- Build a separate web funnel for each ad's target personaEarly, interesting wins; not a big breakthrough yet
- Make canceling, refunds and plan changes easy before judging web testsWithout it, trial conversion looks falsely high and chargebacks pile up
Tags: web-funnel, att