Ad Hoc Labs · B2C · privacy app studio
Skip the next VC round and run the app at breakeven instead
Breakeven or profitable for 6-8 years, grew past $10M a year
What they did
What happened
- Stage
- growth
In their words
Pivots, Funding, and Building Apps That Last – Greg Cohn, Burner
Greg Cohn… would get to be really valuable down that path. And what we were seeing in our business, we were from the beginning revenue driven, a premium app, like a good experience. We're investing a lot in the craft of what we were building and trying to use technology creatively to give people a good experience and then charge for it. And people were paying at a new subscription tier, or at a new higher price point and some people would buy it and renew.
Greg CohnAnd so, it became clear somewhere in there that this was going to be a nice healthy business and grow at a certain rate, but it wasn't going to be 200% growth year over year and scale in that way, at least not in any way that we had unlocked. And so, there was a period of time where we considered going out for more money that on the timeline, it was time to go raise a series A. It was clear we didn't have the metrics for it, right? And so, that's the ultimate test of whether you should raise VC today is at the end of that cycle, where you have the numbers to go raise a subsequent round and we didn't get there. So, we had some insider support to convert the business into a breakeven at the time business.
Greg CohnAnd we've been really profitable ever since. So, for six or eight years, we've been either breakeven or meaningfully profitable and while still also growing the top line, Which is great. And it's a...
David BarnardI mean that's ultimately what you're trying to build toward. And so, you just got there quicker, but then grew slower, but you started with profit, which is great. Yeah.
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More from this episode
- Test a throwaway phone number by posting it in real Craigslist adsFlood of calls and 10-100x the response of the old app; confirmed a real problem
- Demo the unreleased app to people at SXSW and collect a waitlistNew York Times interview and a panel slot; $50K revenue on launch day
- Charge $1.99 upfront and price credit packs to cover phone costsAbout $50K revenue on launch day
- Drop the $1.99 download price once there is money to cover free users
- Try a freemium version of an app where every free user costs moneyDidn't scale without lots of capital; stayed a premium, paid-first app
- Add a monthly and annual plan with unlimited texts, calls and photosBiggest single jump in revenue in company history; subscriptions now 90%+ of revenue
- Phase out one-off credits so everyone goes through a subscriptionFairly high churn from short-term users; founder now thinks credits might have fit them better
- Capture people already searching for a second phone number instead of running brand adsSeveral million downloads a year of high-intent users; press-driven users didn't convert
- Add caller lookup for unknown numbers to the premium planVery popular and a driver of premium upsells; founder didn't expect it to win
- Offer 8 plans so short-term and long-term users pick what fits
- Let people choose on the paywall whether to take a free trialVery positive A/B test result; no numbers given
- When someone deletes their number, offer them a new oneRetains some users into a second number; 20-30% of new subs are returning users
- Add a white-label VPN inside the main app's premium planDrove a lot of premium-tier growth, but cost more to build than it should have
- Launch separate robocall-blocking and business-number appsNeither got real traction; one was killed by an Apple feature
- Use paywall tools so the product team can launch tests without engineersFrom 1-2 paywall tests a month to several times that; about 1 in 4-5 wins
- Judge paywall tests by projected customer lifetime value from day-8 and day-30 data
- Buy small apps that fit your users' needs and sell them inside your main app
Tags: profitability, venture-capital, default-alive