Monarch Money · B2C · personal finance and budgeting app
Let users vote on your roadmap from a Feature Requests link in settings
Over 15,000 votes and long comments that guide what gets built
Workedfeature-developmentcommunity
What they did
Uses Productboard: a 'Feature Requests' row in the app's Settings/account menu opens the public roadmap (ideas, up next, in progress) where users submit requests, vote and comment. Productboard lets the team segment and contact voters. Votes inform but don't dictate: the team skips items when data partners can't deliver a good experience or demand doesn't justify effort, which causes some frustration.
What happened
Over 15,000 votes and many detailed comments; customers co-build the product.
- Stage
- early
In their words
Sub Club by RevenueCat · Learning and Profiting from Black Swan Events — Val Agostino, Monarch Money“And so our audience can vote on the Monarch roadmap.”
“So we use Productboard today, and it's linked- People can submit requests, they can view the roadmap. It's in our account menu or whatever, so that's the primary mechanism.”
“So it's a combination of like we have sort of our strategic roadmap, but we are opinionated, but willing to change our mind based on customer input.”
Related topics
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