Getting users
Community tactics
How founders built or joined communities (Discord, Reddit, groups) to grow a product. 116 tactics from 82 founder interviews.
Most founders went to communities that already existed, mainly subreddits, Hacker News and niche Facebook groups, posting stories, demos or free tools and asking for feedback rather than pitching. Several credited one post with their first users or a revenue jump. Others ran their own Discord, WhatsApp or in-app groups for feedback and retention; some of these steered the roadmap, while a few in-app chats went unused and posting everywhere at once brought little.
- On Reddit, Harpagia's first post took revenue from about $1K to $10K a month, Shipper's regular posts took MRR from $50 to $1K, and Elephas's feature-demo videos reached $3K MRR in 6 months before moderators started removing posts.HarpagiaShipperElephas
- gojiberry AI posted first-person startup stories with screenshots and kept the product out of the post; it reported 11M impressions, 40K visitors and about 100 first customers, alongside other tactics.gojiberry AI
- Open-source tools leaned on Hacker News: ChartDB's Show HN hit the front page and brought thousands of engineers the same day, and Postiz links its Show HN to GitHub, expecting about 10,000 views.ChartDBPostiz
- Groups filled early lists: Zoom University reached a 40,000-person waitlist through college Facebook groups, Visible's 100-person group grew into about 50,000 users by word of mouth, and None to Run's launch cohort converted about 90% of trials.Zoom UniversityVisibleNone to Run
- Natal's coach-staffed community saw 31% of joiners return on day 2, with no baseline; Healthi let only paying members post and said trolls left overnight; Captions hired helpful Discord members as support agents.NatalHealthiCaptions
- Some efforts fell flat or backfired: Zumba turned off chat threads users ignored, Symmetry's launch to its founders' YouTube audience brought a tiny spike, and Formula Bot's free viral tool ran up about $5,000 in API costs within days.ZumbaSymmetryFormula Bot
Summary written 2026-09-29 from the tactics below. Figures are as founders stated them.
What worked, most detailed first
What didn't work, or only partly
- Formula Bot: Repost your tool to r/InternetIsBeautiful after a commenter suggests it~10,000 upvotes and thousands of users; viral for months, but $5K API bill in days
- Lyzr: Release a free open-source copy of a pricey hyped tool built on your platform$0 to $4M contracted ARR in 3 months; shut down when the product underdelivered
- Cat on Chair: Invite dozens of REDnote followers to beta test for a month before launch~3,000 downloads in launch week, but serious bugs remained for months
- Zumba: Add chat threads where users talk about classes and their health journeyUsers didn't engage; feature turned off
- Pray.com: Visit each church in person, often more than once, to sign up its membersFacebook-level retention, but too slow to grow; dropped for consumer subscriptions
- Podcast App: Try your own shows, curated playlists and a WhatsApp listening clubDidn't pan out as a growth leap
- GlamUP: Push a text-only feature through influencers, faceless accounts, own UGC, Reddit and DiscordDidn't work over 3-4 months; the feature itself was the problem
- Symmetry: Launch to the founders' own YouTube fitness audienceOnly a tiny download spike
- attn.design: Post about your journey every day on X, LinkedIn, Reddit and YouTube at onceLittle response, especially on X; Reddit needed heavy nurturing. One $99 sale in 30 days
- GlamUp: Push a text-only feature through influencers, faceless accounts, own videos, Reddit and DiscordDidn't work over 3-4 months; the feature itself was the problem
- ElevenReader: Watch Reddit, Discord and X for what people share, then push itUsers post screenshots of surprising voices; still iterating
- Reframe: Post about your app on Reddit and other forumsDidn't get much traction; details not given
- Clear 30: Try organic posts, influencers, Reddit and SEO to get first usersUseful for early feedback, but hard to convert; the first $1K was the hardest
Companies in this topic
More tactics (91)
- Savvy Navvy: Raise money from your own users through equity crowdfunding instead of VCFirst round 3x oversubscribed in 6 days; ~£1M rounds since; 2,500 investors
- Nancy Anderson Fit: Sell a program as a monthly 30-day group challenge with before/after photos100 signups in month one, 125 in month two; kept growing
- Natal: Reply to every DM, comment and email with a real expert within 24 hoursTrial-to-paid ~68% vs 38% typical; not isolated
- Natal: DM every new user personally and invite them to a coach-run community31% of community joiners return on day 2; no baseline
- KBMH: Give paying users a WhatsApp group where they can talk to the founderFounder says it raised conversion and retention; instant bug and UX feedback
- KBMH: When someone says they love the app, reply with the review link'Works like magic'; no numbers
- Runify: Message every paying early adopter yourself and make them your beta testers~20 testers on WhatsApp; founder says their feedback was invaluable
- Playbite: Pay your 30 most active users to post ready-made slideshows about your appFirst slideshow hit 20,000 views in a week; success led to building Noise
- BulkMockup: Read the groups where customers hang out and list problems that keep coming upFeeds the video topics; no separate numbers
- Postiz: Before launch, post starter tasks on GitHub, open a Discord, and add one-step setupSays developers churn and it won't trend without easy deploy docs; no numbers
- gojiberry AI: Get 10 upvotes in a post's first 10 minutes from a group, then reply to every commentFounder says posts climb higher; credited for viral posts, no split-out numbers
- Algrow: Search niche Discord servers for questions people keep askingFound repeated 'how do I find a niche' questions; built the product around them
- Algrow: Join Discord voice chats, mute, and just screen-share yourself using your toolMembers kept asking what it was; server owner made a free YouTube promo video
- Cardstock: Announce the launch in the same subreddit, linking your earlier idea post12 paid downloads (~$60) on launch day
- Pushcroll: Let your community vote on designs, and build what they ask for 20+ timesPicked a better logo and shaped features; 'minute debt' was asked for 50+ times
- Series: Turn 12 show spots into a race, with an invite-your-friends challenge~2,500 applicants, 150 racers; top racer invited 120 people in a day
- Stagetimer: Post your free tool in a small niche subreddit and ask for feedbackUsers replied with feature lists and 'I've been waiting for such an app'
- Captions: Hire your most helpful Discord members and customers as support agentsHires needed barely any training and knew the app better than the manager
- Monarch Money: Let users vote on your roadmap from a Feature Requests link in settingsOver 15,000 votes and long comments that guide what gets built
- Formula Bot: Post your free tool in the niche subreddit with just a title and linkTop post of the day, then of the week, in r/excel
- Healthi: Let free users read the community, but only paying members can postTrolls and bullies left overnight; users now name the community as what they love
- None to Run: Write one blog post on why Couch to 5K injures beginners, and share it in your Facebook groupLaunch cohort: 20%+ trial starts, ~90% trial-to-paid; drifted down as store traffic grew
- Reframe: Partner with online groups already serving your users, with a discount and revenue shareFirst couple thousand subscribers came from this; channel has since got crowded
- BoldVoice: Have engineers demo unreleased features to power users on weekly callsFounder says it validates complex features before shipping; no numbers
- Harpagia: Post screenshots of your rough game on Reddit and stress it's free to playRevenue jumped from ~$1K to ~$10K a month almost overnight, despite harsh comments
- Harpagia: Share big game updates on Reddit every few months, within subreddit promo rulesEach post brought a jump in new players; revenue rose from $10K to a ~$18K/month peak
- BPM: Build a 3K waitlist before launch and have regulars make profiles early~500 installs on launch weekend
- Cal AI: Let users join friend groups and topic groups with streak leaderboards
- Notion: Get early-adopter creators to post tutorials and templates for your new AI featureDrove organic adoption of Notion AI and better new-user retention; no numbers
- Halo AI: Put all creators in one Discord with channels for wins, ideas and feedbackFounder says the camaraderie keeps creators motivated and sharing; no numbers
- ChartDB: Launch your free open-source developer tool as a Show HN on Hacker NewsHit the front page; thousands of engineers tried it the same day
- BeReal: Have the CEO ask users for ideas in comments on his own posts
- YourMove AI: Post in small dating-help subreddits like r/swipehelperGot early attention; old posts still bring search traffic
- Postiz: Post your open-source project on Lemmy, the self-hosted Reddit alternativeAt least 100 upvotes on every post
- Algrow: Drop a waitlist link in the Discord chats where people asked about your toolFounder says this is how the product started; no numbers
- Algrow: When someone in the group asks for help, solve it with your tool instead of pitchingWord of mouth took off; new users said a friend told them
- Cardstock: Post your app idea in the hobby's subreddit before building it10-15 people said they'd use it; later drove launch downloads
- Fitted: Build the roadmap from what the creator's fans ask for in commentsFounder says it drives the roadmap; no numbers
- SuperX: Reply thoughtfully to the same people in your niche every dayFounder says followers became real friends; no numbers
- Shepherd: Pitch a God-first lamb against Duolingo's AI-first owl during its backlash~10K Discord members from the launch push; later fans rejected an AI feature
- Shepherd: Replace the AI chat with a custom devotional and drop 'AI' from the copy
- Pushcroll: Move your launch followers into a Discord for feedback, bug reports and videos3-4K members; best feature ideas and user videos came from it
- Cursor Directory: Open-source the site and let users submit and upvote their own entriesMaintenance down to ~3 hours a month; 49K registered users
- Ask diners to post reviews in the local restaurant Facebook groupFounder says the posts spread FOMO; part of the 2-month sellout
- Gravl: Post a 'how I built it' thread on Reddit with the technical details300K impressions, a couple thousand users, and bug reports that proved demand
- Massive: Post on Hacker News and send heartfelt personal messages to scraped emailsFirst 100-500 paying users; ~$20K MRR after 8 months of grinding
- Rootd: Spend hours writing helpful replies on anxiety posts, with a link to the appNamed her top growth tactic; no numbers
- Zoom University: Name the app after a trending meme; post jokes in every college Facebook group40,000-person waitlist, 7 women per man; top 10 in Social
- Shot Pattern: Post helpful golf tips on X with app screenshots, starting before launchA few trial starts after each helpful post; slow steady growth
- Captions: Put every employee, including the CEO, in Discord to answer users and test ideasSteady feedback without surveys or paid interviews; noisier as the app matured
- Apollo: Post an early beta in a popular subreddit, then launch to the waiting crowdBeta filled up; lots of launch-day downloads and paid upgrades, profitable from day one
- Apollo: Build each month whatever your app's subreddit complains about mostFounder says it shaped the app and worked well for about 9 years; no numbers
- Apollo: Turn down popular feature requests by explaining why, not just saying noUsers mostly agreed once they heard the reasons
- Monarch Money: Talk candidly on Reddit to a closing rival's users about your plans and gapsFounder says users found it authentic and trusted them; no separate numbers
- Ladder: Put users in coach-led team chats and get them chatting earlyTop retention on RevenueCat benchmarks; team chats are 'wildly popular'
- TalkingParents: Host regular webinars with outside experts who also take over your social and blog
- ZenMaid: Post only from brand accounts and show an expert's endorsement on the homepageNot tracked; founder believes endorsements help
- Papermark: Share your wins and losses publicly every monthFirst ~1,000 GitHub stars in 1-2 months; 8,900 stars now
- Value Study: Win over teachers, who hand your app to a whole class at onceMain growth driver; teachers share with ~30 students at a time; founder says paid outreach to them struggled
- Voicy: Post one viral-ready story across many subreddits until you get blockedTook users from ~100 to 200-300 before Reddit blocked him
- Akool: Post demos of what your tool makes in related Reddit, Facebook and Discord groupsMain source of early users, per founder; no numbers
- Akool: Book one-on-one calls with people already using similar tools, and listenPart of how the first 100 customers came in; no numbers
- Consumer Club: Start with app builders, then invite info-product and e-commerce marketers moving into appsHost says the mix made the community better; no numbers
- Fastlane: Find early users in Reddit threads and with free lead magnets on socialWaitlist reached about 2,000 people by the December beta
- Cardstock: Post on Reddit when the app is finishedFirst downloads came almost immediately; no numbers
- Aten: Post a launch thread on Reddit that chatbots can find laterLater showed up as a source in AI answers about the app
- Shipper: Post on Reddit regularly to get the first paying usersPosts regularly hit ~400 upvotes; MRR grew from $50 to $1K
- Pep AI: Post on Reddit and through creators to fill a waitlist before launch~300 people on the waitlist before launch
- FaithFull: Run an in-app community where the coach answers posts, plus group callsFounder calls it huge for retention; no numbers
- Opal: Hand out thousands of "Scrolling Kills" stickers that don't mention the app
- StudyFetch: Ship many AI study features fast and show each one on TikTok and DiscordNo results shared
- Floga: Put all lifetime buyers in a Telegram group to collect bug reports and ideasFounder says it brought enormous value; many later features came from it
- Pckgr: Launch the first version free on Reddit where your users hang outGained traction quickly and useful feedback, plus some harsh comments; no numbers
- Supademo: Share product updates and your story on LinkedIn and Indie Hackers~20% of visitors come from building in public on LinkedIn
- DuckMath: Run a Discord for players to build hype for new featuresGrew to about 7,000 members; no effect on revenue reported
- ChartDB: Show up on GitHub, Hacker News and r/selfhosted instead of inventing new channels21K+ GitHub stars and ~250K developers a year; no per-channel numbers
- SteelAlive: Have a friend post about your service in a founder DiscordBrought first design partners and their best clients
- BeReal: Sponsor local community groups and throw parties for creators and users
- Starter Story: Keep posting business stories on Reddit until one breaks throughFirst 1,000 users; the 5th-7th post hit 400 upvotes despite a ban petition
- Elephas: Get alerts when people mention your app online, and reply thereDaily feedback and feature requests from users; no growth numbers
- Fitted: Launch a crypto token for the app and build a following on X~$250K a day in token trading; not yet tied into the app
- AudioPen: Build in public on Twitter for years so people trust your launchFounder credits it for first-day sales; users say they like following his journey
- Apple: Hire developer evangelists and put their email addresses on conference slidesCredited with building the developer flywheel; WWDC 2008 sold out for the first time
- MacroFactor: Build the app with influencers who already have a following in the nicheHad a built-in community to market to; audiences tap out fairly quickly
- Captions: Quickly build a loudly requested small feature and have the CEO say 'we listened'Customers feel heard and become loyal, guest says; no numbers
- HabitKit: Share your app's progress and revenue publicly on X and LinkedInFounder calls it one of his best decisions; downside is copycats; no numbers
- DesignJoy: Build in public on Twitter so your tweets bring in client leadsMost leads now come from his tweets; no ad spend
- Share your product in a Facebook group full of your target usersBrought his first sale
- Excel Exercises: Post about your product on RedditNot credited with growth; a couple of posts
- Condé Nast: Bring readers together in person and use the app to connect event to eventGuest describes a positive cycle; no numbers
- Strava: Get pro athletes onto the app and support local running and cycling groupsMost growth is word of mouth, guest says; no numbers
New tactics every Monday
The week's founder interviews, boiled down to what they did and what happened.