Brightmind · B2C · meditation app
Sell coaching, 4-hour online events and week-long retreats to app subscribers
Revenue up 50%
What they did
What happened
In their words
How Condé Nast Experiments, Bundles, and Wins — Michael Ribero, Condé Nast
Michael RiberoJust yes, and you think about and any sort of purchase, but car or McDonald's or whatever it might be. When the credit card's out, you're ready to go. And so how do I just maybe put one more thing in front of you, and again, I don't need great conversion rates, I just need little and I'm making a little bit more money.
David BarnardYeah, I was talking to, I don't know if he's in the room, but Toby from Brightmind, this is a guy to talk to if you're here in the audience. We're at the conference, I was talking to him earlier. He runs Brightmind. It's a mental health app, a meditation app, and I've known him for, gosh, five years. We had an office hours call together and we were just talking 15 minutes ago about how his app has done all right, is such a crowded space, it's so hard. And so he recently introduced online intensives, one-on-one coaching, monthly four-hour meditation events, week-long meditation retreats, and by taking the thousands of subscribers, but then the tens of thousands of engaged email lists and everything else like that, he increased revenue 50% by just thinking out of the box.
David BarnardLike, okay, you're a subscription app, but what else can you sell? Coffee beans in The Washington Post. I know a lot of this sounds like, "Oh, he's at Condé Nast and he was at Washington Post, you can't do this."
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More from this episode
- Make readers register to read a site that was always freeBacklash the next day; wall taken down to reset the product first
- Let the editor-in-chief pick which content goes behind the new app paywallGuest says her gut was right; no numbers
- Pitch 'over 100 channels' instead of the 6-8 people actually watch'Over 100 channels' won every test against a small-package pitch
- Make editor Q&A sessions subscriber-only and add them to the subscription
- Pair the news subscription with coffee: cafe access and branded coffee beansGuest cites press and business results; no numbers
- Bundle the news subscription with Headspace for readers overwhelmed by newsGuest cites business results but warns partnerships are very hard
- Right after someone subscribes, offer the business membership in a pop-up~5% take it, adding $100-200 LTV each at zero extra acquisition cost
- Offer a $2-a-month, 4-stories plan only to visitors unlikely to subscribeLTV impact not shared; aimed at getting people into paying at all
- Launch new premium tiers for fans willing to pay moreAdoption stuck at 1-2%; now default no unless a bigger cohort is proven
- Bring readers together in person and use the app to connect event to eventGuest describes a positive cycle; no numbers
- Offer everything from a free app to pricey white-glove in-person experiences
Tags: coaching, retreats, email-list, high-ticket