Visible · B2C · wearable for pacing chronic illness
Stay cash-flow positive to $7M revenue, then raise a small, quiet Series A
Raised at ~$7M revenue from an aligned investor; funds data science and product
What they did
What happened
- Stage
- scale
In their words
$10M ARR Without Ever Testing A Paywall — Luke Martin-Fuller, Visible
Luke Martin-Fuller… who are like, "Hey, I'm going to go do whatever I can to avoid getting into the trap of VC." And there are some people who go ahead and raise heaps of money. Again, unlike other companies, we kind of taken this middle ground. We raised some money pre-seed, pre-product to just build a small team to deliver something. And then we grew to, I think, seven million in revenue cashflow positive before we decided to take some more money on.
Luke Martin-FullerSo we did a very small by industry standard Series A at the beginning of the year from a super aligned investor, someone that understood what we were all about. And we decided not to publicize that. And that was in large part because our members don't care if we're raising money. It doesn't matter. And I think it so often is a signal of, or something the founders fall into trap off. They are in that kind of VC half of the... If you're in the bootstrappers half, you're on LinkedIn talking about how great it is bootstrapping.
Luke Martin-FullerIf you're in the VC part, you're celebrating just how many millions you've raised. We don't view that as a proxy for success. It's absolutely not what we want to go out there and celebrate. In this case, we raised some money because it would enable us to do some cool stuff, especially when it comes to data science, especially when it comes to the core product team that we wanted to do that we were otherwise kind of, we couldn't invest in quite so …
David Barnard… raising, being a part of Y Combinator, raising from YC Continuity, getting mentioned in TechCrunch, that actually builds trust with the community because like, "Wow, they're a real company, they have money to grow," and things like that. But that's just such a different audience. So I think it's really cool that you were self-aware enough to not make a big splash about it in part for just the community doesn't care and that's who we care about.
Luke Martin-FullerYeah, exactly right. I think it makes sense for B2B companies, but I can't see why it would ever make sense for a consumer company, unless it's maybe like a fintech kind of stocks and shares trading thing where there might be some kind of synergies between the audience that you're building for and the audience of TechCrunch articles. But for us, it didn't make any sense at all.
David BarnardYeah. Well, and then even to your whole point about raising only what you need and not raising too much and building for sustainability versus... I mean, in today's day and age and the fact that you are using AI and you're in health and health tech is blowing up, you probably could have gone and raised 50 million or $100 million with the kind of traction you're seeing and the kind of TAM that you have. And then even in the future expanding beyond …
Get tactics like this every Monday
New tactics from the week's founder interviews, each linked to where it was said.
More from this episode
- Put up a site with a 3D mock-up and a waitlist before building anything5,000 waitlist signups in about a week
- Start with a free app and 100 waitlist users in a Facebook groupFree app grew to ~50K users by word of mouth before any wearable
- Send 100 free wearables to users and iterate before charging anyoneCharged only after over a year; then $1M to $10M ARR in two years
- Let users opt in to share anonymized data with university researchersPapers in Nature and with Mount Sinai; builds trust when buyers research; no revenue number
- Buy Polar's heart-rate sensors retail, then wholesale, then co-design a custom bandReal-time data other wearables couldn't give; guest calls it a productive partnership
- Sell the band at cost (~$80) and charge $20 a month for the appLowers the barrier to buy; host thought $80 looked too cheap to be good
- Run only Meta ads with customer videos, and earn back each dollar the same day$1M to $10M ARR in two years, cash-flow positive; ~50% of customers from paid
- Recruit members to film ad videos; pay a flat cash fee per video usedMain source of Meta ad creative; run by a team of two
- Test each member video with a small ad budget; scale only the winnersOnly 1-2 videos a week ever get scaled spend
- Hire a chronic-illness creator you paid for a video as social media managerKickstarted outreach to the right creators; founder says it helped, no numbers
- Use a web quiz that tells poor-fit visitors the product isn't for themSame quiz since launch; guest says it protects retention; untested
- Sell on the web so buyers can pay with HSA or FSA moneyAdds payment options, better ad signals and no 30% app store fee
- Offer a free app without the wearable so people can try before buyingA big chunk of acquisition, all word of mouth; barely promoted
- Move the web funnel off a flaky no-code tool so you can test itGuest's biggest win of the year; test results still to come
- Launch an AI feature that explains your health data in plain languageEarly-access users hated it; back to the drawing board
- Test new features with an early-access group, then explain changes with resultsKept a failed feature away from most users; eases resistance to change
Tags: series-a, unannounced-raise, cash-flow-positive