A subscription app · B2C · App Founders member
When someone cancels a free trial, push 50% off, then a free month
Host says the discount got good results; no numbers
Workedcancellation-flownotifications
What they did
The app detects that a user cancelled their free trial and immediately sends a push notification: come back and save 50%. If they say no, it offers 30 days of the app free by claiming a brand deal (e.g. 30 days of Paramount+) through Encore.
What happened
Host says the founder saw good results with the discount.
- Stage
- trial cancellation
Related topics
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More from this episode
- Ahead: When someone closes the paywall, offer a free Paramount+ month plus 30 more daysAbout 10% of paywall closers claim, vs 0.1-0.2% who normally come back; early data
- Encore: Run a free 30-day test on half the customer's users; charge only if it wins
- Momingo: When someone closes the paywall, give them a free week of Pro anywayPaywall closers who paid rose from 0.4% to 4.5%
- Put a $1.99 first month next to the 7-day free trial on the paywallHost says it performs a bit better; no numbers
- Hily: End onboarding with a $2.99 one-time boost instead of a subscriptionHily told the host it works; no numbers
- After people close the paywall, offer a cheap one-time pack instead
- Commit: When users finish a habit, unlock a surprise with free brand deals
- Use things that are free in the app to get more ratingsRatings doubled; average rose from 4.5 to 4.7 stars
- Add extra keywords in the Spanish (Mexico) listing to rank in the USWorks better than Arabic, Chinese or Vietnamese listings; no numbers
- Put keywords before the app name in the store titleLittle change on Apple; works better on Google Play
- Show the paywall before asking for a phone number or emailHost has seen huge drop-offs at sign-up screens placed before the paywall