BoldVoice · B2C · accent coaching app
Grow from accent training into overall spoken-English fluency after raising a Series A
What they did
- Stage
- scale
In their words
Why BoldVoice Charged From Day 1 and Ignored the Duolingo Freemium Playbook — Anada Lakra
David BarnardWell, last thing I did want to touch on before we wrap up is the kind of shift away from just focusing on accent to a broader mission with the company. So I wanted to give you a chance to talk through that.
Anada LakraFor sure. So from day one, we've actually called ourselves an accent training app. And the reason for that is that ... The vision has always been, we need to help people speak more clearly and confidently. But we also know that the biggest pain point that we're hearing from a lot of people at this last mile of fluency is their accent, and it seems like such a differentiated and spiky pain point that we can create a product and scale a product initially that focuses on that wedge.
Anada LakraAnd now we've reached the point in the market, in our brand, in our revenue as well, where we ... And also, we raised the Series A that allows us to build towards that vision of getting to the next level and using this wedge to expand into this larger market of spoken English fluency. Again, we're not going after early level learners. The focus is still largely the same learner. We're just going maybe a step earlier instead of last mile, going a …
Anada Lakra… their lives so much, but on a day-to-day, are they actually posting about this on LinkedIn as much as they're telling us or are they bringing this to their colleague? There's this kind of shyness about talking about something like this because you don't want to offend people. And at the same time, I feel like this does them more of a disservice because at the end of the day, again, it's not about accents, it's about communication confidence.
Anada LakraAnd that's a big part, by the way, of why we're also doing this expansion. First of all, it is to give people a better product that better solves their need and captures more of the things that makes them struggle with their English beyond their accent. But second, it is also to escape a little bit this almost antiviral word of accent. That's why also the Accent Oracle was so fun because we kind of turned it on its head and we made a fun viral experience out of a word that people tend to shy away from. It's always a thing that it's on my mind of like ... As we grow, it's really important to figure out how we combat and how we boost the word of mouth and combat this idea of, "I don't want to share this product with others, even though it's very helpful for me."
Anada LakraThere are other industries that went through this and have seen an evolution. Mental health was something where people did not talk about it and then it almost feels like overnight, but of course not overnight, with a lot of hard work from a lot of people involved. It then became something that people are talking about more publicly and it got de-stigmatized. And I hope that we're part of that conversation of doing the same thing for speech.
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More from this episode
- Charge $10 a month with a 7-day free trial from launch dayFounder says it filtered out non-buyers and freed time for the product; no numbers
- Judge paywall tests on revenue after refunds, waiting 3+ weeks past trial startCaught two trial-start 'wins' that lost money once refunds came in
- Remove the close button so users must start a trial to continueTrial starts rose, but refunds rose by more; net loss
- When users close the paywall, show a discount trial they can't closeTrial starts rose, but refunds rose by more; net loss
- Let people who close the paywall use day one free, then ask for a trialFounder calls it a good middle ground; no numbers
- Show the ~$150 annual plan first so ad spend pays back when trials endCash lands 7 days after install, so each channel's ROI is known at once; no numbers
- Market to international college students firstWeak fit: lower willingness to pay and less urgency; moved to professionals
- Sell to working professionals with good English, and skip beginners entirelyFounder credits this focus for ~$10M ARR; no split by segment
- Auto-invite users to 15-minute calls booked with whoever on the team is freeEvery employee, engineers included, does 2+ user calls a week
- Have engineers demo unreleased features to power users on weekly callsFounder says it validates complex features before shipping; no numbers
- Ask unhappy users three questions by email they can answer by replyingOffsets the happy-user bias in interviews; no numbers
- Build a free web tool that guesses where you're from after 10 seconds of speech~100K people in Korea tried it the day after one investor posted it
- Add city-level results to the free accent tool to spark a new viral waveProduced another viral boost; no numbers
- Show a sample of the full in-app results to push web users to the appFounder says it boosts web-to-app conversion; no numbers
- Ride a TikTok trend of people crying over their low app scoresOne creator got ~300M views in a few months, no ads; lower intent than paid
- Hire self-driven founder types and hold just one team meeting a week, on Mondays~$10M ARR with 10 people; founder credits hiring first
- Get everyone, even the non-technical CEO, shipping code with ClaudeRoughly doubled team productivity, per the founder; her biggest win of the year
- Recruit a Hollywood accent coach and run a manual email pilot with 12 usersLed to a ~$500K term sheet and YC; the coach still works with them
- Show a countdown of free scans left before the paywall appears
Tags: wedge, expansion, tam, stigma