Gamma · AI presentation maker
Use cheaper, faster AI models where the output is good enough
Profitable 6 months after launch; faster product and lower compute costs
What they did
What happened
In their words
12 AI Growth Lessons for Subscription Apps – Phil Carter, Elemental Growth
Phil Carter… it's controversial because at this point the best open AI and anthropic models are just so powerful that it can be easy to just say, "Well, why would we try anything else?" But Gamma is a great example of a company that when they were first getting started, they famously had this viral tweet in March 2023 when they launched AI-powered presentations that finally altered the trajectory of their business and six months later they were profitable.
Phil CarterAnd there are a number of reasons why they got to profitability so quickly, but one of them was they were very savvy in the underlying LLMs they used to power the early versions of their AI powered presentations product, which is not to say they weren't ever using the most powerful models, but in some cases what they found was using some of these longer tail models, not only was the performance good enough in terms of the quality of the output that they were delivering to their users, but also the speed of the product was significantly faster and the cost to the business of the compute power needed to serve these AI powered features was significantly lower, which as a startup that was fighting for its survival in early 2023 was really important.
Phil CarterAnd so it's just a lesson that at this point we're all like waiting with bated breath for the next release of the hot new open AI or anthropic model. And that's great. The frontier of what these models can do is so fascinating and compelling, but don't forget that there's this long tail of thousands and thousands of other models out there. And sometimes those models tailored to your use case can be the optimal solution.
Get tactics like this every Monday
New tactics from the week's founder interviews, each linked to where it was said.
More from this episode
- Quiz new users, match them to an AI friend, then start a voice chatAdvisor credits it as a big part of their success; no numbers
- Show a shareable card of how the AI character's personality maps to yoursAdvisor calls it a viral artifact people share; no numbers
- Target serious runners with training plans that adapt after every runWon the race-training niche; later bought by Strava
- Put a small always-visible widget or calendar reminder where users already workGuest now uses voice nearly as much as typing; no company numbers
- Ship many AI study features fast and show each one on TikTok and DiscordNo results shared
- Use AI tools to go from tens to 400+ ad concepts a month400+ concepts/month; said to lower CAC and speed up learning
- Film a real person once, then use AI for 30 languages and music variantsAdvisor's standing advice to clients; no numbers
- Show the AI background remover in the first 6 seconds of every adLower CAC, higher conversion; opened Mexico, Brazil and Indonesia
- Let the decks and sites users make get shared and show up in searchGrew with very little paid acquisition; valued at $2B+
- Get early-adopter creators to post tutorials and templates for your new AI featureDrove organic adoption of Notion AI and better new-user retention; no numbers
- Replace the hard paywall with a free plan plus a 7-day trial of the best version+75% LTV per user (other pricing changes made at the same time)
- Switch from a hard paywall to a free planSubscriber conversion fell 50%+; reverted after a couple of weeks
- Keep AI features in a pricier top plan; give basic users a taste
- Start with a 7-day free trial, then tune trial length to limit AI costs
Tags: llm-costs, unit-economics, model-selection