Natal · B2C · pregnancy and postpartum fitness app
Pay influencers to post about the brand
What they did
- Stage
- unknown
In their words
How Removing the Free Trial Grew Monthly Subs 2000% – Nancy Anderson, Natal
Nancy Anderson… fit or got themselves really fit, and then they developed a program, and now they're going to help other people get fit. That was never my trajectory. I have a master's degree in kinesiology. I've been in the industry for 20 years. I started out training people one-on-one and in person for 10 years. I saw hundreds of people, train them every week. You know what I mean? They have different bodies, different goals, different motivational types.
Nancy AndersonWhen I went online, in the beginning, everyone was starting to do sponsored posts. This was before you even had to disclose that you could do sponsored posts. You could post anything, and you didn't know if they were getting paid. They were making bank. I mean, I have paid influencers to post for us, and we pay them a lot of money. So I knew how much money was available, but for me I just could never really make that leap to putting someone else's brand out there instead of my own because I feel it kind of dilutes your audience. But something that I also found was really interesting was that the quality of the audience is actually what matters the most.
Nancy AndersonWhen I was starting out, I was just writing my challenges and kind of growing, and I would look at peers, other fitness influencers that had much bigger followings than me. I had a friend who had like 30,000 followers, and then his girlfriend had like 300,000 followers. I remember I would see her, and she looked so fit in her workouts, she looked beautiful and had great form, and I was just like, "Man, she must be killing it. She must just be …
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More from this episode
- Sell a program as a monthly 30-day group challenge with before/after photos100 signups in month one, 125 in month two; kept growing
- Run paid social ads before Apple's tracking changeWorked well for a couple of years, then Apple's tracking change hurt it
- Post funny, relatable personal content, not just product postsStories get ~50K views; organic beats competitors' by 90%
- Reply to every DM, comment and email with a real expert within 24 hoursTrial-to-paid ~68% vs 38% typical; not isolated
- End posts with a soft 'learn more' instead of a sales pitch
- Turn down brand deals and affiliate links to keep audience trustGives up an estimated $0.5-1M/year; benefit not measurable
- Turn the questions people keep asking in DMs into your main programOver 1M users; still the top traffic driver
- Merge several niche apps into one app users keep across life stagesLess confusion and a lower price; ARR +20% in Q1 2026
- Narrow to pre- and postnatal fitness and rename the brand away from the founder
- Have your in-house expert coaches film the brand's videosFounder says it's working well; no numbers
- Ask 10-15 onboarding questions and show only content for the user's stage
- Build a new program for every client requestBiggest fail of the year: too many choices, users didn't start
- Offer a free posture check by a real expert that picks the first workout68-70% who finish it complete their first workout
- DM every new user personally and invite them to a coach-run community31% of community joiners return on day 2; no baseline
- Never give away free workouts or freebies
- Let people pay with their health savings account (HSA) at checkoutTens of thousands of dollars in two weeks, unpromoted
- Push 'spend your HSA dollars before they expire' at year end
- Drop the free trial on the monthly planMonthly subs up ~2,000%, annual +21% (founder's rough recall)
- Raise subscription pricesARR still grew 20% that quarter
Tags: paid-influencers