A side project app · B2C · host's own app
Ask for a rating or review and link straight to it after helping someone
Unknownasocustomer-support
What they did
The host, doing support alone for his side project app, asks for a rating and/or review after nearly every good support experience and links directly to the review page.
- Stage
- Scale (scaling)
In their words
Sub Club by RevenueCat · How to Reduce Churn & Boost Growth with Fast, Empathetic Customer Support — Eli Winderbaum, Captions“But after any good customer experience with with support, I pretty much always ask for a rating and/or review and link people right to it.”
Related topics
Get tactics like this every Monday
New tactics from the week's founder interviews, each linked to where it was said.
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