An app at scale · B2C · App Masters client
Change when the app asks for a review, tied to a user action
Average rating 4.5 to 4.7, and more ratings per month
Workedaso
What they did
For a client that already had scale, changed when the app asks for a review (late October/November), moving to a triggered moment. Exact trigger withheld (shared in the App Founders community).
What happened
Ratings jumped: more ratings and average up from 4.5 to 4.7 vs August
“we asked for the review, we made a change on when we asked for a review, and you can see”
“but the ratings just jumped up, and you can see not only are we getting more ratings, we're getting more, a better average rating.”
Related topics
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