GTM Sauce

Handwrytten · robot-written handwritten notes

Run Google search ads when most customers are worth very little

$5 per click vs ~$0.20 margin from a typical small sender

Failedpaid-search

What they did

Ran Google search ads; clicks cost ~$5, but many clickers are low-volume users (e.g. a realtor sending a few notes) worth ~$0.20 contribution margin, while value is concentrated in a few clients sending 20-50K notes/month. Stopped relying on SEM.

What happened

$5 click vs ~$0.20 contribution margin for a typical small sender
3:27
“it also makes it really hard for us to get advertising that's working because if we do like a Google ad and then God forbid a realtor clicks it”
David Wachs

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