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Microsoft 365 · B2C · Word, Excel and PowerPoint apps

Put the pricier Family plan first as the default, above the Personal plan

Both plans sold more; the cheaper plan sold a lot more

Workedpaywallpricing

What they did

Reordered the paywall so Microsoft 365 Family ($9.99) is the default/top option instead of Personal ($6.99). The pricier option acts as an anchor, like seeing expensive items in a luxury store and buying a tie.

What happened

Both plans started selling more, and Personal (moved below) sold a lot more.
Stage
scale
16:40
“So we made Family as a default subscription. So Personal used to be the default, and then we reordered it.”
Ramit Arora
“that when we reordered, both started selling more, and the one that went below, the Personal one, it actually started selling a lot more.”
Ramit Arora

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