GTM Sauce

A creation app with sharing · B2C · App Masters client

Add a paywall to onboarding, even with a million free users

Revenue and retention both went up, per the host; no numbers

Workedpaywallonboardingretention

What they did

Client with 1M monthly active users had no onboarding paywall, fearing it would hurt retention and sharing-driven organic growth. They added a paywall to the onboarding flow.

What happened

Both revenue and retention increased; host's reasoning is that paying users use the app more (iOS D30 average retention is 4%).
17:15
“So, what happened when they added the paywall to the onboarding? They not only increase their revenues, but they also increase their retention.”
Steve P. Young

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