Product, onboarding and testing
Onboarding tactics
Onboarding flows that raised trial starts and conversion: questions, personalization, length and order. 114 tactics from 62 founder interviews.
Most founders lengthened onboarding with questions about goals and pain, reflected the answers back with social proof, and ended on the paywall, and many reported more trial starts or higher conversion. Moving account creation after the paywall was a common quick win. Length was the main disagreement: several apps gained from longer flows, while others found that no onboarding, or a faster path into the product, did better.
- Pushcroll rebuilt onboarding around goals, pain and past attempts and saw conversion rise from about 7% to 16%; Copia's added social proof and tap-to-answer questions lifted paywall reach from 50-60% to 85-90%; Coconote's longer flow raised trial starts 16%.PushcrollCopiaCoconote
- Length results split: Zumba's longer onboarding lifted paywall conversion well above its short flow, but Bickster found no onboarding beat a short one in several apps, and ElevenReader regretted months of quiz tuning once a shorter path did better.ZumbaBicksterElevenReader (1)ElevenReader (2)
- Coconote moved login after the paywall and called it its biggest onboarding win, removing about 10% drop-off, and one fitness app saw 52% more sales; Savvy Navvy went further, skipping sign-up entirely, and it fell apart at full rollout.CoconoteFootsteps with JesusSavvy Navvy
- Trial screens before the paywall helped: Sunflower's promise to send a reminder brought 48% more revenue and 30% more trial starts, and one app's start rate rose from 3% to 7.7% after adding trial explainers and a second paywall.SunflowerA subscription app
- Clear 30 kept its slowest goal questions because almost no one dropped off there, and a screen saying plainly that the app costs money lifted conversion about 3%; Welltory asks for data sync first and over 90% connect.Clear 30 (1)Clear 30 (2)Welltory
- Paywall placement pointed different ways: Celebs dropped its onboarding paywall and earned more per user from later ones, Halo AI found two paywalls beat one hard paywall, and Simply Piano kept its soft paywall for kids only.CelebsHalo AISimply Piano
Summary written 2026-09-26 from the tactics below. Figures are as founders stated them.
What worked, with the best evidence
What didn't work, or only partly
- Simply Piano: Show a soft paywall after onboarding, then keep it only for kids' accountsBig early ARPU win; adults without a piano didn't stay, so kept it for kids only
- Savvy Navvy: Skip sign-up entirely and create a hidden anonymous account insteadLooked great in the test, fell apart at full rollout; support grief erased gains
- Sizzle AI: Test clean, warm and social-proof sign-up screens; break ties with assisted conversionsSocial proof: more purchases in some groups, neutral overall on assisted conversions
- ElevenReader: Keep tuning the onboarding quiz without testing a no-onboarding versionBiggest fail of the year; too many cycles spent on onboarding experiments
- Clear 30: Run ads inviting people to take a quiz about their weed habitDidn't work; tried half-heartedly while onboarding was weaker
- Treat users who rush a 30-screen onboarding in under a minute as low valueHeld for one app; another app found its fastest finishers were its best users
- Rise Science: Rebuild the app's onboarding as a web funnelDidn't work in two tries, 'not even close'; project parked
- Reading.com: Add onboarding slides and parent guides explaining why parents must join inStill many cancellations from parents who won't take part
Companies in this topic
Benchmarks
- App funnel conversion rates · 61 figures
More tactics (94)
- Clear 30: Say up front the app costs money, next to what the habit costs themOnboarding conversion up about 3%; fewer 'it's paid' complaints
- Zumba: Ask each user's goal, then put them in a matching workout programProgram users watched 2x as many videos; month-2 retention about doubled
- Reading.com: Copy the app's onboarding exactly onto a web page and send ad traffic thereTrial conversion up 50% and paid conversion up 30% vs the same flow in the app
- Welltory: End onboarding with 'Stress is building right now' instead of promising more energyBeat an ending that promised more energy with a progress chart
- Visualizee: Swap a complex editor for a chat assistant that writes the prompt for usersRevenue ~$150/month -> ~$10K/month in 6 months; pricing changed too
- Built With Science: Send ad clicks to a long personal quiz on your website, not the App StoreQuiz beat direct-to-store; now gets ~90% of traffic; same quiz in the iOS app did worse
- Celebs: Drop the paywall after onboarding; show the lookalike result fast and ask laterMore revenue per user; later paywalls converted the users who used to drop
- Sociaaal: Run about 100 A/B tests a month, starting small and scaling the winnersPortfolio ARPU roughly 3x in 18 months, 2x in 12; about 1 in 10 tests wins
- Go Tall: Ask every question commenters volunteered, then show the answer after payment91% of users reach the paywall despite the long onboarding
- Halo AI: Let people skip the first paywall, then show another when they hit submitTwo paywalls together beat one hard paywall in repeated tests; each converts 16.5%
- Duolingo: Ask new users in onboarding if they want to learn with or without adsSignificantly higher uptake; one of the biggest wins of the year
- Clear 30: Check which ages and quit reasons pay most, then aim ads at them26-30 year olds convert at almost double the 18-20 rate
- Clear 30: Make onboarding a conversation: use their name, echo goals, show proof and quick winsPart of the 2-month push that took revenue from $10K to $30K a month
- Bloom: Split one wordy onboarding screen into tap-through slides like Instagram storiesLifted signups from download to entering personal details; no numbers given
- Bickster: Test dropping the onboarding screens entirelyNo onboarding won in several apps; even one welcome screen hurt
- Welltory: Ask to turn on notifications right away, before showing much valueWorked best in that spot, against best-practice advice; no numbers
- Waking Up: Build the app around a trusted podcaster, and put his voice in the first sessionTiny download numbers earn $200K-$1M+ a month; creator-dependence makes the app harder to sell
- Simply: Send Facebook ad clicks to a short web quiz and paywall, not the App Store~20% of revenue from web; Facebook worked for the first time
- Sway AI: Ask for profile screenshots after the paywall, not before itSimple onboarding before the paywall performed a lot better; no numbers
- Clear 30: Keep the slow 'what do you want to achieve?' questions in onboardingUsers spend 20-30 seconds on them with almost no drop-off
- Add a pointless CAPTCHA and tell the ad platform who solves itAbout 40% higher ROAS, recalled secondhand
- Zumba: Make onboarding longer: ask about goals and level, show value, recommend a programMuch higher paywall conversion than the short flow; no numbers given
- Zumba: Show the paywall right after onboarding, before people see the appHelped overall conversion; no numbers given
- Sizzle AI: Find the funnel step losing over half your users and have everyone fix it2-3x more users reaching the next step, vs ~10% gains from new features
- Put the paywall in onboarding, since most trials start on day oneOver 80% of trial starts happen the first day across RevenueCat apps
- Mimo: Break the paywall into several screens: features, how the trial works, social proof, plansTrial opt-in rate up 60% (relayed secondhand)
- Welltory: Ask 'How do you usually feel?' with both 'drained' and 'stressed' answers50-70% of women pick low energy; men pick stressed or fine
- NGL: Get users to a 'copy link, share' screen in 20 seconds with GIF instructionsCore loop behind 150M monthly users; no step-level numbers
- Welltory: Build onboarding as a six-step pitch that ends on what users lose todaySucceeded after repeated failed onboardings; no numbers given
- Welltory: Show users their own stress data during onboarding as the proofGuest calls it the strongest proof, above reviews and research; no numbers
- Fastlane: Email every waitlist signup a call invite, then silently watch them use the productRevealed lots of UI friction; led to the swipe-style redesign
- WiseSam: Ask ad visitors many questions, reflect answers back, then offer a $1 first weekFounders say the long quiz works very well; no numbers yet
- Show paid Instagram and Facebook users a paywall with no X; let organic users close itReported to perform a lot better; no numbers shared
- Pep AI: Give under-25s a short onboarding and older users a longer oneLonger flow works well for 25+, per founder; no numbers
- Simply Draw: Use AI to bring a kid's drawing to life in the first sessionRaised ARPU; parents share results on Instagram; no numbers
- GlamUp: Ask for a rating mid-onboarding; make users tap 'I rated' to continueOther founders who copied it say ratings improved; softer version still works
- GlamUp: After each onboarding question, show a screen on how the app beats the alternativesFounder says it primes users to convert; no numbers
- Sway AI: Open onboarding with short videos explaining the app before asking any questionsAdded after emails asking what the app does; no numbers given
- Coconote: Let people pay before creating an account; move login after the paywallFounder calls it significant; no separate number
- Methods: Pay new creators $40 for their very first video, whatever their experience50K+ creators joined and $500K+ paid out; first-timers make more videos
- Ladder: Have coaches tell users to log their weights mid-workout, not in a help pageJournal use climbed to 70-75% of workouts; guest calls it 10x more effective than FAQs
- Debloat AI: Scan the user's face and show a harsh bloat rating just before the paywallFounder says it worked well; no numbers
- Cardstock: Show the paywall at first open, with a small hidden XMost subscriptions came from this first paywall, before people used the app
- Jungle: Hide the settings on first use and start with a quick 7-question reviewGuest says fast time to value drives word of mouth; no separate numbers
- Tinder: Let people start swiping in two minutes using Facebook login and photosOnboarding cut from ~20 minutes to under 2; brought younger people into online dating
- Praycreen: In videos, flash the app's opening animation, then the main screen and the success screenFounder says it brands the video without showing onboarding; no numbers
- LinkedIn: Ask people why they want Premium, then show plans and content that fitGuest says more tailoring always added value; no downside found
- Bloom: Open onboarding with 'start at 18, have $1M at 65'; end with reviewsFounder says this order converts downloads to signups well; newest version not live
- Ask dog owners in the park to try the app for a free yearFound many onboarding issues in one to two hours
- Tolan: Onboard with a fun voice quiz, then have the app bring answers up laterUsers call it a wow moment; part of what lifted early retention
- Before the trial paywall, add three screens explaining the trial and reminderHost says they perform pretty well; no numbers
- Swipe.by: Skip free trials and push small businesses to pay a year up frontMost customers pay the year up front
- Visible: Use a web quiz that tells poor-fit visitors the product isn't for themSame quiz since launch; guest says it protects retention; untested
- Ask for a star rating during onboarding, before people really use the appLow-quality apps reach 4.9 stars vs 4.5 for a carefully built app; ratings become a poor signal
- Tolan: Quiz new users, match them to an AI friend, then start a voice chatAdvisor credits it as a big part of their success; no numbers
- Super Unlimited: Let people use the app right away: no login, one tap to connectVisits last ~30 seconds; guest credits it for organic volume and ratings
- Rise Science: On the web, help visitors see their problem before pitching the appFounder calls it super promising after hundreds of iterations; no numbers
- ElevenReader: Cut onboarding down so people upload a book and pick a voice fastWorked better than quizzes and goal setting; no numbers shared
- Clear 30: Track users from the first screen, not only after they sign inRevealed drop-offs; intro screen passes 85-90%
- Faves: Put your app in the share menu, then show a step-by-step setup guideWent close to #1 in the App Store
- Ladder: Ask goal questions up front, then pair each user with a matching coachConverted a host who thought the app wasn't for him
- Show different prices depending on what people answer in onboardingHeard it works really well; app unnamed, no numbers
- Life360: Show one paywall screen during onboarding, even with a generous free planRemoving it would cut a significant share of new subscribers; no numbers
- Arise: Build the app fans already ask for when rivals just run adsReached ~$50K/month alongside influencer deals
- Pushcroll: Pay founders you admire to review your onboardingFounders call it their highest-ROI spend; 'completely changed our trajectory'
- BoldVoice: Let people who close the paywall use day one free, then ask for a trialFounder calls it a good middle ground; no numbers
- Welltory: After the permission screens, ask 'Ever feel tired when you haven't done much?'
- Compare cost per trial with trial-to-paid rate for each age groupAges 25-34 cost the most; older users looked under-served
- Natal: Ask 10-15 onboarding questions and show only content for the user's stage
- Life360: On day 2, nudge people to an unused feature using a family member's nameNo numbers; first-week activation strongly predicts users still around a year later
- GlamUp: Show a fake 'analyzing' scan with blurred results, and run the AI only after payment
- Jungle: Split onboarding into three short steps spread through the first session
- Pushcroll: Let people try push-up counting and pick workout times before the paywallFounders say it builds trust and lifts paywall conversion; no numbers
- Zumba: Push new users to finish 3 classes: default weekly goal of 3 and a counterUsers who reach 3 classes are much more likely to stay
- Pay for interviews with people using other solutions, hiding the right answer in a list
- App Masters: Ask gender in onboarding and show one matching testimonial on the paywallIn use; an A/B test vs ratings was mentioned but the result wasn't stated
- Savvy Nomad: Ask a few questions, show how much tax they could save, then suggest a planMost customers finish the online part in under an hour; no conversion numbers
- Runify: Rewrite onboarding to promise a result (becoming a better runner), not just ranksChanged because first onboarding converted poorly; no after numbers given
- Fitted: Team up with TaskRabbit so helpers come and photograph users' closets
- Fitted: Fill users' closets from their online receipts and a single selfie
- Calm: Play rain sounds the moment the app opens, and in 15-second ads
- Clear 30: Give users a free personal report on their habits before asking them to payFounders call it a big point of value; no numbers
- Clear 30: Ask new users which features they'd use, to show them off and learn
- Tell ad networks which users reported high anxiety, since they pay far more
- Let people set up premium features in onboarding, then show what they'd loseNo numbers; relayed as a loss-aversion pattern
- BPM: Download every competitor app and copy what works in each part
- Fix the store page, onboarding and paywall alongside paid ads
- Tolan: Show a shareable card of how the AI character's personality maps to yoursAdvisor calls it a viral artifact people share; no numbers
- Super Unlimited: Don't show any ads the first time someone opens the app
- Reading.com: Find a way to give a book-like moment in the first lesson
- Welltory: Pull in the user's health data and show insights during onboarding
- Headspace: Ask the user's main goal and show different content for each
- Glam Up: Design welcome and onboarding screens to warm users up to payingFounder calls it half of her growth approach; no numbers
- Massive: Copy a proven onboarding from another app and focus on ads instead
New tactics every Monday
The week's founder interviews, boiled down to what they did and what happened.