Welltory · B2C · Apple Watch stress and energy app
Build onboarding as a six-step pitch that ends on what users lose today
Succeeded after repeated failed onboardings; no numbers given
Workedonboardingpaywall
What they did
1) Human problem: study it deeply for months (she re-listened to the podcast The Dream) and know when in the day users feel it; usually already pitched in the ad, so onboarding doesn't open with it. 2) Product promise: a bold, curious first screen. 3) Key: something only you know ('sedentary stress' - you already have 192 minutes of it today, from their real data). 4) Mechanism: how the app uses the key (real-time view of when stress builds and when you relieve it; 'you're only relieving ~20% of it'). 5) Proof scattered throughout: their own data, 5-star reviews, millions of users, journal publications, university partnerships (a trust screen right before the 'science' section). 6) FOMO: what bad thing happens today if they don't pay. The whole story arc mattered more than polishing copy on each screen.
What happened
Came out of repeated failed onboardings; the version built on this arc succeeded. The FOMO ending was the part she kept failing at.
In their words
The Superwall Podcast · Asya Paloni - How to Build an $18M/Year Apple Watch App (FREE MASTERCLASS)“I made them for my team as kind of like lessons uh I've learned when she failed miserably at our onboarding over and over. After like a round of failures and an eventual success”
“You have to understand the human problem. You have to make some sort of product promise that makes people keep going. There needs to be some kind of key”
“I used to get really fixated on getting like the copy perfect, but it didn't work until you I had like the whole story arc uh down.”
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More from Welltory
All 13 Welltory tacticsMore from this episode
- Welltory: Ask users to sync their Apple Watch data on the very first screenOver 90% connect their data; intro screens before it did worse
- Welltory: Ask to turn on notifications right away, before showing much valueWorked best in that spot, against best-practice advice; no numbers
- Welltory: Show users their own stress data during onboarding as the proofGuest calls it the strongest proof, above reviews and research; no numbers
- Welltory: End onboarding with 'Stress is building right now' instead of promising more energyBeat an ending that promised more energy with a progress chart
- Welltory: After the permission screens, ask 'Ever feel tired when you haven't done much?'
- Welltory: Ask 'How do you usually feel?' with both 'drained' and 'stressed' answers50-70% of women pick low energy; men pick stressed or fine
- Welltory: Hook every ad on something scary happening inside your bodyBeat long-term 'feel less tired' hooks on Meta, per guest; no numbers
- Welltory: Build the product around the promise your ads sell, not the ad featuresGuest reports a big payoff after 1.5-2 years; no numbers
- Welltory: Offer just a $99.99 yearly plan with no free trial, but let users close it
- Welltory: Keep basic and possibly life-saving health tracking free; charge for deeper analysisOver 60% of conversions happen after day one, over the next couple of months
- Welltory: Open the App Store page with a video saying 'Find out how you're really feeling in 2 minutes'