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Welltory · B2C · Apple Watch stress and energy app

Build onboarding as a six-step pitch that ends on what users lose today

Succeeded after repeated failed onboardings; no numbers given

Workedonboardingpaywall

What they did

1) Human problem: study it deeply for months (she re-listened to the podcast The Dream) and know when in the day users feel it; usually already pitched in the ad, so onboarding doesn't open with it. 2) Product promise: a bold, curious first screen. 3) Key: something only you know ('sedentary stress' - you already have 192 minutes of it today, from their real data). 4) Mechanism: how the app uses the key (real-time view of when stress builds and when you relieve it; 'you're only relieving ~20% of it'). 5) Proof scattered throughout: their own data, 5-star reviews, millions of users, journal publications, university partnerships (a trust screen right before the 'science' section). 6) FOMO: what bad thing happens today if they don't pay. The whole story arc mattered more than polishing copy on each screen.

What happened

Came out of repeated failed onboardings; the version built on this arc succeeded. The FOMO ending was the part she kept failing at.
17:55
“I made them for my team as kind of like lessons uh I've learned when she failed miserably at our onboarding over and over. After like a round of failures and an eventual success”
Asya Paloni
18:22
“You have to understand the human problem. You have to make some sort of product promise that makes people keep going. There needs to be some kind of key”
Asya Paloni
25:41
“I used to get really fixated on getting like the copy perfect, but it didn't work until you I had like the whole story arc uh down.”
Asya Paloni

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