Value Study · B2C · value study app for painters
Remove a feature people call confusing once a newer one covers it
Backfired; many users who relied on it complained
Failedfeature-developmentanalytics-attribution
What they did
Removed a 'Combine values' feature that many users said they didn't understand, after a histogram feature could do the same. Many users then wrote in that they used it: printmakers need different layers at different times. Lesson drawn: track feature usage before removing anything.
What happened
Loads of people contacted him saying they were using it
- Stage
- growth
“And then I got loads of people contacting me to say, "Oh, I was actually using that." So it just shows how important it is to kind of track usage of features”
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More from Value Study
All 23 Value Study tacticsMore from this episode
- Value Study: Name your app after the term people already learn in classSteady users for years with no marketing; trade-off is a hard-to-brand name
- Value Study: Rank for many small, specific keywords that only your real users search1,000+ keywords ranked; low volume but high conversion
- Value Study: Show what the app does in the first screenshot, not a menu
- Value Study: Win over teachers, who hand your app to a whole class at onceMain growth driver; teachers share with ~30 students at a time; founder says paid outreach to them struggled
- Value Study: Sell school licenses through a separate schools-only appDidn't work; no school took it
- Value Study: Turn the workarounds users show you into built-in featuresFounder says it worked; no numbers
- Value Study: Ask an optional 'Where did you hear about us?' with a free-text box31,000 answers; free text names specific teachers, courses and books
- Value Study: Ask which mediums users work in so the app feels made for them
- Value Study: Translate your app into several more languagesPaying users in the new languages; Dutch became common out of nowhere
- Value Study: Add a one-time Pro unlock to an app that has always been freeAbout £200 a month, steady; most users stayed free and missed key features
- Value Study: Announce 3 months ahead that the free tier ends; lifetime buyers keep accessClear spike in lifetime purchases before the switch; no review backlash mentioned
- Value Study: Drop the free tier and charge everyone a small amountSubscriptions and lifetime sales rose; revenue doubled in a year to $61K
- Value Study: Offer a lifetime plan next to the yearly plan50% lifetime, 50% yearly until the Android launch
- Value Study: On Android, replace the hard paywall with a soft paywall trialAndroid reviews recovered from very bad
- Value Study: Reply personally to every support email and fix bugs right awayMany reviews name the founder; turned angry users into five-star reviewers
- Value Study: Hire a cheap influencer with a big following in another language$4,000 in one week and a lasting lift; broken Android translations brought bad reviews
- Value Study: Run an ad in the main print magazine for your hobby nicheRoughly broke even; reached people who wouldn't have found it
- Value Study: Run Meta ads for a niche hobby appNo positive ROI yet; only dabbled
- Value Study: Add a tip jar to your settings menu$157 in tips this year, covering the developer fee
- Value Study: Test higher prices in the US firstSettled on a price about halfway up; no numbers
- Rank number one for your niche's main keywordsAbout $30K MRR; #1 for ~10 related terms
- Add Meta ads once organic growth in your niche levels offRevenue doubled or tripled; took time
- Raise your yearly price from $29.99 to $49.99Good so far, per a viewer; no numbers
- Show 2-3 screens of benefits and testimonials right before the paywallWon the client's test against the other onboarding version