GTM Sauce

LingQ · B2C · language learning app

Delete about half a million dormant accounts to make the app faster

Founder says performance improved, which helps conversion; no numbers

Workedproduct-activation

What they did

Around 2017, as server activity grew and things got slow, culled a large batch of old dormant accounts and their data (roughly 500K accounts). Given how the system was set up, this improved performance.

What happened

Improved performance; founder says every performance gain improves uptake and conversion rate
Stage
2017
9:33
“we can we can cull a whole bunch of old accounts, dormant accounts, bunch of data, and and the way we were set up at the time, that actually did help us improve performance”
Mark Kaufmann
“it's just in- improves your your uptake, your your conversion rate.”
Mark Kaufmann

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