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Hire contractors to run the day-to-day creator program

Didn't work well; incentives were misaligned and dedication low

Failedteam-processcreator-ops

What they did

Before full-time hires, used contractors for the operational side of the creator program.

What happened

Didn't work well due to misaligned incentives and limited dedication; replaced with full-time roles.

In their words

Kiran Desai - The EXACT System to Go From 0-$10M+ With Your App

Play from 37:33
37:25

JosephI'm curious how the team structure is now, like how a team like yours thinks about the breakdown in roles on the marketing team.

37:33

KiranPrior to making uh full-time hires, we worked with contractors to help out with like the operational side of our creator program, which didn't really work out that well because of the of of just like misaligned incentives, and uh sometimes it's it's tough to get, you know, a lot of dedication from somebody who isn't necessarily like full-time. So, we have uh a couple different roles that uh, you know, are are on the creator program team that contribute to our marketing.

37:56

KiranThe way we kind of structure it is uh we have like an out- uh an outbound team, so people who are constantly like sourcing creators, uh reaching out to them, establishing deals. You know, typically, uh I know a lot of people do inbound for creator program, for their creator program, but uh we really appreciate outbound, because we really want to work with creators that want to work with us, um and creators who really like like the brand and …

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Tags: contractors, creator-ops-team