Pingo AI · B2C · AI language speaking app
Treat creators like investments: drop the weakest, keep the stars, train the middle
Top 20-30% of ~100 creators drive most views; cut 30-50 who drove none
What they did
What happened
In their words
Morrie Schonfeld - How I built a $500k/mo ai app (so you can just copy me)
Morrie Schonfeld… in terms of sourcing, like not everyone has it, to be fair. Like we definitely go through a good amount of creators. So we have our VAs who like do the outreach. I did outreach for the longest time, and then it just took up too much time, so now we have VAs who do it. We give them guidelines. Creators get in, and we kind of have an internal clock on like how long do we want to give a creator before making a decision on cutting or keeping them.
Morrie SchonfeldWe just make sure like, obviously, the more creative creators get better views. The creators who can execute well and follow those other creators get pretty good views. And we have a Discord, so people share, and like it's pretty engaging. There are some people who just don't get content as well, and they don't make as good content, and, you know, that leads to them not being a creator with us anymore. But at the point that we're at, we just use the VAs to get a really high influx of creator volume, and keep the best ones.
Morrie Schonfeld… give everyone all the tools they need to succeed. So for a long time, it was like scale mode. Like we're just going to get as many creators as we can doing as many high-converting formats as we can to get as many views to installs to conversions. And now we're at a point where like we have a really good volume, let's kind of like slim it down a bit. Let's be really deliberate now about who we have creating for us and how we get new creators in,
Morrie Schonfeldand how we make sure they're working at their fullest potential. Cuz at least with us, it's kind of like a VC model. The top 20, 30% of creators are doing most of the views, the bottom percent are doing none of them, and kind of dead spend, and so we kind of like took our VC model, we cut the bottom of the portfolio, kept the top, working on the mid-range, and then we're just going to work on bringing in more creators and making them better. But AI stuff like is to come and experiment with, but again, it's just like what we've been doing with using the app has been working so well, like if it ain't broke, don't fix it.
Joseph ChoiYeah, I want to break that down a little bit. So the There's the outreach part with the VAs. So there's like top of funnel, and then there's the coaching. I'm curious about both of those. So for first of all, like the the the top of funnel, what are you looking for when you're like mass outreaching to creators?
Get tactics like this every Monday
New tactics from the week's founder interviews, each linked to where it was said.
More from this episode
- Only build an app whose main feature looks interesting on videoTalking to the AI became the core of every video; app reached ~$500K/month
- Film yourselves talking to the app on TikTok, one account per languageReached $20K MRR in about 3 months with almost no outside creators
- Show people using the app in every video, not just talk about the topicLanguage-topic videos without the app flopped; app-demo videos went viral and converted
- Tie videos to beginner lessons and culture moments, like K-dramas or the TikTok banA 'basic Korean quiz' got 77K views; a TikTok-ban/RedNote video got 1M
- Film the AI tutor roasting a learner until they cry on cameraTop video hit 52M views; the format has worked in every language since September
- Let users write their own scenes for the AI so creators can script funny videosCreators found the viral 'mean Pingo' format with it; users now ask for a mean mode
- Post language-tip slideshows that end with a pitch for the appSome hit 1M views, but accounts burned out fast; weak-CTA slides converted far worse
- Have assistants DM small creators learning the language, then move them to emailBuilt a roster of ~100 creators across ~20 languages
- Pay creators a base per video plus bonuses at 50K to 1M viewsKeeps creators paid for their time and chasing viral hits; no numbers
- Coach creators on lighting, camera angle, sound and doing something on cameraJust started; small tweaks tend to help good creators, no numbers yet
- Scale winning formats through a pay-per-view creator network; test ideas with core creatorsWinning variations get scaled quickly; spend is easy to flex; no numbers
- Make viral videos for learners of RussianAbout half of new users came from Russia and couldn't pay; Russian content killed
- Show a timeline on the paywall: free today, reminder before billing, cancel anytimeBeat social-proof and yearly-vs-monthly paywall versions; no numbers given
- Offer the free trial only on the yearly plan and hide the monthly one
- Test a 3-day against a 7-day free trial, US and abroad separatelyNear-even in the US; 7-day converted ~2% better internationally (early data)
- When someone backs out of a 3-day trial, offer 7 free days at a lower priceConverts better than showing the 7-day trial first; exact lift not given
- Bill US users through web checkout to keep more of each sale
- Join Y Combinator, then raise quickly on strong revenue and CAC/LTV~100 investor meetings booked; round closed in about 3 days
Tags: creator-portfolio, cut-low-performers, creator-community, discord