An app founder Steve knows (name not recalled on air)
Give ad-driven users a hard paywall and App Store searchers a closable one
Founder said it worked really well; no numbers
What they did
What happened
In their words
Live App Teardowns: App Growth Optimization
HEyewitness. [crying sound effect]
Steve P. Young… of one-star reviews. Seeing that, now the app used to be free, so for those like, "I wanna be free for a long time, and then shoot, I'll charge them later," this is what happened: We bought the app, it was free for a long time. You only saw this if you were a first-time download, but if you delete the app and reinstalled it, well shoot, you're gonna see that paywall. So we got a lot of one-star reviews, but now I started thinking, what if, now this is a simplify way of doing it, on this "How did you hear about us?" page, which is very popular and acts as a backup attribution, what if, when people said, "I searched on the App Store," you showed a soft paywall, so you had a little X. But if they put Instagram or Facebook or TikTok or any paid channel, you remove the X and you do a hard paywall. And so it worked. And now granted, this was from uh fudge, Moscone, I know his first, but it's fading me. Anyways, Superwall and Appstack has an integration that allows you to do that, and he said it worked really well for him. So all his paid traffic would get a hard paywall, where all the organic traffic would get a soft paywall and have the X. But, Juju, every traffic source has a paywall, so definitely make sure every traffic source has a paywall, but you may wanna show a hard one for the paid traffic, just to mitigate some of that one-star reviews for that. That's sort of my hypothesis. All right. All right, here's what Shane says, "I did free for a long time. I would say 90% 99% of the existing users were more than happy to pay. I gave them three months' heads up." That's awesome. "New haters [laughter] hate it." Yeah. [laughter] Uh, "By the way, I'm not the Patrick in the community." Yeah, it was Paul's, …
HYou won, Steve.
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New tactics from the week's founder interviews, each linked to where it was said.
More from this episode
- Put the brand word you target first in the App Store keyword fieldReached #2-3 for 'Apple Wallet'; one app, anecdotal
- Run Apple Ads in every country except the US to find where buyers areFound the Netherlands: same keyword popularity as the US, difficulty 17 vs ~60
- Give Apple Ads max-conversion 5-10 top keywords, a high tap bid and a target install costAgency says it works across clients ($80K for one); 'Basic Plus' setup sometimes beats it
- Drop the $1.99 monthly plan because 90% buy the $10 yearly oneSales went down; the monthly price was the anchor that made $10/year look cheap
- Show only a yearly plan on the paywallMonthly plan was back within 2-3 weeks; observed from outside
- Add a hard paywall to an app that used to be freeWorked well for revenue, but brought many 1-star reviews from people who reinstalled
- Price utility apps at $5 a week, $20 a year, or $30 once
- Give free lifetime access through the Indie App Santa promotionUsers emailed feature requests and said the icon made them download; no numbers
- Test different app icons on a new utility app
- Ask gender in onboarding and show one matching testimonial on the paywallIn use; an A/B test vs ratings was mentioned but the result wasn't stated
- Grow with Meta ads alone before adding any other channel$4M+ ARR for one client and ~$1M MRR for another, Meta only
- Give existing users 3 months' notice before charging for a free app90-99% of existing users happy to pay; new users complained
- Find UGC creators on Collabstr and work with micro-influencersDeveloper calls it a great success; one creator had a big impact; no numbers
- Switch from a paid app to free with purchases, then to subscriptionsMade more money at each step, per the friend; no numbers
- Show different prices depending on what people answer in onboardingHeard it works really well; app unnamed, no numbers
Tags: meta, tiktok, instagram, hard-paywall, soft-paywall, attribution-survey, paid-traffic