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Simply · B2C · creative hobby learning apps

Offer a family plan with up to 5 profiles that covers every app

Multi-app, multi-profile accounts retain best in every cohort

Workedpricingretention

What they did

Simply Piano started as single user/single profile. After seeing several household members use it, Simply introduced a family plan, later expanded to up to five profiles and access to multiple apps, so at any time someone in the household is using it.

What happened

In every cohort, multi-app multi-profile accounts are by far the strongest-retaining segment.
“Later on, it became multi-profile with up to five profiles and multi-app.”
Yoav Sharon
“you see that at any given cohort, the segment that has the strongest retention by far are those that have multi-app, multi-profile accounts.”
Yoav Sharon

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