Clear 30 · B2C · app to quit or cut down weed
Check which ages and quit reasons pay most, then aim ads at them
26-30 year olds convert at almost double the 18-20 rate
What they did
What happened
In their words
Asher Herbstman & Thatcher Clough - I Built a $30k/mo App That Helps You Quit Smoking
Thatcher Clough… of out of nowhere, like, oh, do you ever get that feeling when you're going on a walk and you're like, oh man, I want to smoke a joint, so you walk up to the random dude on the corner, he asks you to do a little dance for a free joint. It's like, that's not a real situation, I think that comedy aspect of it, and the super-specificness of it, even though it doesn't necessarily apply directly to someone, is something that people respond a lot.
Asher HirschmanWe'll get into this on our onboarding as well when we talk about it, but like the questions that we ask, what is your dream outcome? Why are you quitting weed? What's triggering you to smoke? We have like very clear metrics, like we know that our users are coming in here to seek mental clarity, we know that they're having a relationship with weed where they don't feel in control of the habit, they're quitting weed to become more motivated, they convert in terms of the paywall at a higher rate.
HostThat's really interesting actually. So did you see any big differences in the actual conversion reasons versus what you guys thought would get people to convert?
Asher Hirschman… they're going to laugh, you can't judge by how many likes you're getting or how cool a bunch of, you know, like 19-year-olds think you are, as much as I would love that world, but you actually have to build a business that survives. And sometimes the most converting, best ads are ones with my mom, who's talking in a very zen, not very exciting clickbaity way, but is just explaining the problem in a more mature way to an older target audience.
Thatcher Clough… this is also helpful for is not only showing like what is working, but also what to work on. Cuz like one thing that sticks out to me, for example, is that like saving money is at, you know, 23% conversion, whereas like legal obligations at 29, our average user that comes in spends upwards of $55 a week on weed, and yet our program is $30 for a year, but not all of them are converting. In an ideal world, it's like, oh, you're saving money by spending money on this thing cuz you won't smoke weed again, and obviously people's relationships with it are different, maybe they don't want to completely stop smoking, maybe they just want to cut down. I think it can also show things to work on. It's like, okay, that means in our onboarding we probably should focus a little bit more on calling out, "Hey, you're spending this much money on weed, but this program is less expensive than that and we're going to help you stop smoking weed." I think that can be helpful for showing what's working and also what to work on.
HostYeah, that's a good insight. Are you guys doing this on Facebook ads and TikTok ads?
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More from this episode
- Grow with paid Meta and TikTok ads once the app converts wellBecame the growth engine; founders say they 'cracked paid ads' and are scaling
- Try organic posts, influencers, Reddit and SEO to get first usersUseful for early feedback, but hard to convert; the first $1K was the hardest
- Film your own funny ads that call out a very specific momentSpecific callouts grab attention; calm ads with an older speaker convert best
- Ask users where they found the app, and also run proper ad trackingShows cost per trial by platform to rebalance spend daily; founders call it very helpful
- Track users from the first screen, not only after they sign inRevealed drop-offs; intro screen passes 85-90%
- Make onboarding a conversation: use their name, echo goals, show proof and quick winsPart of the 2-month push that took revenue from $10K to $30K a month
- Keep the slow 'what do you want to achieve?' questions in onboardingUsers spend 20-30 seconds on them with almost no drop-off
- Give users a free personal report on their habits before asking them to payFounders call it a big point of value; no numbers
- Ask new users which features they'd use, to show them off and learn
- Say up front the app costs money, next to what the habit costs themOnboarding conversion up about 3%; fewer 'it's paid' complaints
- Ask for a star rating during onboarding, right before showing reviewsReviews went from ~50 to almost 1,000 and keep climbing
- Sign users up by phone number and text them funny, personal messagesNo results given; founders cite ~95% of texts read within 5 minutes
- Open the paywall with a day-by-day plan for the first 7 days, not featuresPaywall conversion rose from ~20% to 30% with only this change
- Tell users 'no payment due now' and remind them 2 days before the trial endsMost users choose the yearly plan with the 3-day trial; no conversion numbers
- Test $30, $40 and $50 yearly pricesSettled on $30/year; no test numbers shared
- Run ads inviting people to take a quiz about their weed habitDidn't work; tried half-heartedly while onboarding was weaker
- Study which ads Meta and TikTok spend most on, and reuse their hooksAd with a woman beat one with a man; camera-shot look beat polished
- Offer the app to universities and addiction services, and add paid extras
Tags: segmentation, age-targeting, survey-data