Practitioner pattern · Jonathan Parra (Sells paywall design and A/B-testing services to app companies (mentions sales calls and customers 'working with us'))
Test paywall design and plan mix first; leave price tests for later
Guest says design tests give the most mileage; no numbers
What they did
What happened
In their words
Jonathan Parra - I made 4,000 app paywalls and learned this
Jonathan ParraYeah, multi-page paywalls uh sometimes work well. I like to test them, and uh b- and I like them because you can add different things to the different pages. So maybe instead of bullets here, I could have tried a table instead of bullet list. Um I could have moved these accolades to this next screen. Um you know, there there's so much that you can do um in your design test.
Jonathan ParraSo design tests really are the bread and butter of anyone that wants to improve their KPIs with A/B testing for uh paywalls. You know, you'll get more mileage out of design tests and price packaging testing than really anything else.
Jonathan Parra… some apps that they're um they just started A/B testing, and then they have all of these uh uh pricing that they added, um and then they immediately want to start experimenting with pricing. Uh but what that does is it actually creates quite a bit pain in the ass to manage, because uh in Superwall at least, you have to have all those users um in an audience in a specific cohort, so you have to put them uh use user seeds to kind of manage them.
Jonathan ParraAnd then you have to manage them uh for every time that you want to run an experiment. And so it it just becomes a little bit more difficult to manage once you start doing price testing. So it's not something that I like to do immediately, it's it's something that I like to do kind of later down the line after we've ran a lot of uh of tests.
Joseph ChoiThat's really helpful. I mean, that's crazy. I mean, it's interesting that you have like the insight or the the most surprising insight was that there is no one paywall, um but there still sort of is a one starter paywall that you can kind of use as, you know, it's not going to be, you know, the absolute best like out of any paywall in the world, but it will be like it sounds like around like 80% there, and then you can like optimize it further.
Get tactics like this every Monday
New tactics from the week's founder interviews, each linked to where it was said.
More from this episode
- Shorten plan names, add 'No commitment, cancel anytime', and label the button 'Continue'+10% conversion over the wordier paywall
- Cut the monthly plan; offer annual plus a weekly plan with 3 free daysBig conversion jump per the slide; exact number not read out
- Put 'No commitment, cancel anytime' on almost every paywallSmall but steady conversion bump, per the guest
- Show two plans, hide the rest behind 'View all plans', preselect annualGuest's standard setup; no numbers given
- When users close the paywall, show cheaper plans, then a 33%-off yearly dealNo result given; guest's go-to for apps that already test a lot
- For week- or month-long programs, show step by step how users will changeWorks across categories for journey-style apps, per the guest; no numbers
- Keep one-time offers at 25-33% off; save big sales for Black Friday
- Swap the feature table for 'Try it for 50% off' and a big screenshot+111% conversion; revenue per user also rose
- Make the paywall button about 65 points tall, with big text and an arrowGuest says bigger buttons and the arrow bump conversions; no numbers
- Start with a one-page paywall: headline, bullet list, reviews, buttonOne of the few layouts that performs well across categories, per the guest
- Put a short video of the app in use on the paywallWon its A/B test; no numbers given
- Make the paywall look like a plain Apple settings screenBeat more custom designs 'by quite a long shot'; worked again for a second app
- Give the top plan a dark, premium look that switches when users pick itMore users chose the top plan; no numbers
- Show the free trial as a timeline: today, day-5 reminder, day-7 billingStill a very high performer after years of copying, per the guest
- Charge about $20 a month for an AI chat app tuned to one nicheUsers pay for it, per the guest; no revenue shared
Tags: test-prioritization, price-testing, design-tests